Permit Refund Policies

2025-2026 Refunds

2025-26 annual permit refunds are not issued after Friday, March 27, 2026.

Request a Refund

For a list of payment options, please visit our Permit Payment Options page.
Daily permits and permit packs are non-refundable.

Faculty and Staff

Staff or faculty who purchased a permit via credit card or check in one transaction may request a refund online at any time but no refunds are issued after Friday, March 27. Under most circumstances, a refund will be granted.
- Refunds for permits purchased online will be issued to the card used for purchase.
- If a refund cannot be credited back to the original card, a check request will be sent to Disbursement Services for direct deposit or a paper check to be issued and mailed to your address on file.
Faculty and staff who pay for a permit by payroll deduction should request a refund online to cancel a permit. PaTS will notify the payroll office. Please allow up to two pay periods before the deduction stops.
Unpaid citation fines are deducted from refunds.

Students

Refunds for permits purchased online with a credit card will be issued to the card used for purchase.
- If a refund cannot be credited back to the original card, your student account will be credited for the refund amount and deposited directly to your bank account (if direct deposit is set up), or a paper check will be issued and mailed to your address on file.
Unfortunately, completed credit card on file (CCOF) payments do not qualify for refunds. Your permit will be deactivated as soon as you cancel your plan. If you have any further questions, please call the PaTS Communication Center at (704) 687-0161.
Unpaid citation fines are deducted from refunds.

Annual permit refund schedule

Refund amounts reflect the value at the beginning of each month. All annual and semester permits prorate monthly.
Refund requests for 2025-2026 annual permits are not processed after Friday, March 27, 2026.
Permits purchased via payroll deduction or credit card-on-file payments do not follow these refund schedules. Please contact PaTS for details specific to your permit and payment method.

PERMIT TYPE	August	September	October	November	December	January	February	March
Standard	$432	$384	$336	$288	$240	$192	$144	$96
Premium (Faculty/ Staff only)	$576	$512	$448	$384	$320	$256	$192	$128
Discount Lots 6/6A (Faculty/ Staff and Commuters)	$324	$288	$252	$216	$180	$144	$108	$72
Discount North Deck (Commuters only)	$324	$288	$252	$216	$180	$144	$108	$72
Discount Lot 27 (Faculty/ Staff and Commuters)	$202.50	$180	$157.50	$135	$112.50	$90	$67.50	$45
Night	$261	$232	$203	$174	$145	$116	$87	$58
Motorcycle	$112.50	$100	$87.50	$75	$62.50	$50	$37.50	$25
Part-Time (Faculty/ Staff only)	$234	$208	$182	$156	$130	$104	$78	$52
Part-Time Premium (Faculty/ Staff only)	$378	$336	$294	$252	$210	$168	$126	$84
Center City Only	$378	$336	$294	$252	$210	$168	$126	$84

Annual Permit Refund Proration Schedule, 2025-2026

Summer permit refund schedule

No summer permit refunds are available after June 26.

PERMIT TYPE	April	May	June
Standard	$96	$96	$48
Premium (Faculty/ Staff only)	$128	$128	$64
Discount Lots 6/6A (Faculty/ Staff and Commuters)	$72	$72	$36
Discount North Deck (Commuters only)	$72	$72	$36
Discount Lot 27 (Faculty/ Staff and Commuters)	$45	$45	$22.50
Night	$58	$58	$29
Motorcycle	$25	$25	$12.50

Summer Permit Refund Proration Schedule

Refunds are authorized by the Ordinance Governing Parking, Traffic and the Registration of Motor Vehicles for the University of North Carolina at Charlotte, Section 2-3: Refunds.

Communication Center Contact Info

Have questions? Contact the Parking and Transportation Communication Center for assistance with permits, routes, accessible transportation and more.

Location

9643 Poplar Lane

Email PaTS

pats@charlotte.edu

Call Comm Center

(704) 687-0161

Hours to Call

Call anytime from 5 a.m. Monday to 10 p.m. Friday.