Download the CATS-Pass App to ride LYNX light rail and CATS buses

January 8, 2024
Categories: General News Tags: General News

Beginning fall 2024, your CATS All-Access Pass will transition from your 49er ID to the CATS-Pass App. Not to worry, though, your fare-free bus and light rail access is still available with a few minutes of setup.

Here’s what you need to do.

Before heading out to catch a CATS bus or light rail, set up your CATS All-Access Pass. To set up an account, you must use your NinerNET@charlotte.edu email address and create a new password and PIN (This password does not have to match your NinerNET password.).

Students who have paid the Miscellaneous Transportation Service Charge will see their All-Access Pass in their Wallet in the app.

Photo of phone screen with CATS-Pass App

For faculty and staff, getting a CATS All-Access Pass will be a two-step process:

  1. Log in to MyPark to purchase an All-Access Pass. Please allow 24 to 48 hours before moving on to the next step.
  2. Set up your CATS-Pass App account with your NinerNET@charlotte.edu email address (no alias) and create a new password and PIN.

If you already have a CATS-Pass App account, you must update your email address to your UNC Charlotte NinerNET@charlotte.edu email to use your All-Access Pass.

Your All-Access Pass will appear in the Wallet section of the CATS-Pass App.

Now you are ready to board CATS buses and light rail! If a fare inspector requests your All-Access Pass, please show them your digital pass in your CATS-Pass App wallet.

The CATS-Pass App has a number of features to enhance your transit experience. The app lets you see real-time bus, light rail and streetcar locations. The trip planner displays bus and light rail times so you can plan transfers and get where you want to go on time.

Riders who forget to download the CATS-Pass App this spring must continue to show their 49er ID. Both credentials will be accepted until fall 2024 when the CATS-Pass App will become the only pass option.

Exceptions may be requested if you contact the 49er Card Office at 49erCard@charlotte.edu.

If you have any questions or problems with your CATS-Pass App account, please contact the PaTS Communication Center at pats@charlotte.edu.